Streamline Support with Summon Diagnostic Extension
The Summon Diagnostic Extension is a powerful tool designed for Chrome that enhances the efficiency of support workflows for the Summon team. This free add-on allows users to access critical diagnostic information about customer profiles seamlessly. By simply being on a Summon page, the extension automatically redirects to the relevant diagnostics page, making it easier for support staff to assist clients without unnecessary delays. It also functions effectively from the Client Center home page by identifying the client and directing users to their specific diagnostics page.
The extension provides essential client information at a glance, including the client name, libhash, and a resolve link. This feature eliminates the need for manual searches, allowing support teams to retrieve necessary details with a single click. Overall, the Summon Diagnostic Extension is an invaluable tool for improving response times and enhancing the support experience.
